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Abbott

Sr Remote Support Specialist

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Korea - SeoulPosted 9 days ago

Apply on Abbott's career page

What you'd do

Provide technical phone and email support for Abbott diagnostics products
Troubleshoot hardware,software,and reagent issues using case management systems
Monitor instruments via dashboard and proactively contact customers about downtime

What they want

Three to five years clinical laboratory or field application experience
Experience with automated laboratory analyzers,preferably Abbott systems
Degree in biomedical engineering,clinical laboratory,biology,or related science

Nice to have

Prior call center,supervisory,or managerial experience for higher grade
Multiple language skills beyond primary Korean and English support languages

Seoulstart's read

Visa tier (likely): E-7 specialty / professional (likely)
Korean language: Business-level Korean required
English friendliness: Medium: English JD, mixed-language workplace
Context: Abbott Diagnostics remote support based in Gangnam; expect Korean-language customer calls and a clinical laboratory background.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.

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