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Agoda

2026 Support Associate - Korean&English(Seoul)

New roles land in Following.

SeoulPosted 13 days ago

Apply on Agoda's career page

What you'd do

Deliver guest and partner support via phone,email,and live chat channels
Resolve high volume booking inquiries accurately and within service time targets
Own end to end cases for changes,cancellations,payments,and related queries

What they want

Show strong customer focus and a genuine desire to help others
Speak and write Korean excellently for daily customer facing communication
Use English at minimum B1 level for work related spoken and written needs

Nice to have

Prior experience in customer support,contact centers,or similar service roles
Background in travel,e commerce,hospitality,or business process outsourcing
Experience working with international customers or partners across regions

Seoulstart's read

Visa tier (likely): Visa requirement not stated, verify with recruiter
Korean language: Business-level Korean required
English friendliness: Medium: English JD, mixed-language workplace
Context: Booking Holdings travel CS hub in Seoul; excellent Korean is mandatory,with 24/7 rotating shifts and hybrid WFH after month four.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.

Open posting

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