Coupang
Director, Selection Operational Excellence
Seoul, South KoreaPosted today
What you'd do
- Lead selection identification strategy across multiple retail categories at Coupang
- Define and execute a 2-3 year roadmap for selection planning and onboarding operations
- Design and scale SOPs,SLAs,and quality frameworks to ensure consistent execution
What they want
- Bring 10 or more years in operations,strategy,e-commerce,retail,or catalog management
- Demonstrate proven experience leading large cross-functional teams and complex initiatives
- Show strong analytical and problem-solving skills with a data-driven decision-making approach
Nice to have
- Have experience designing SOPs and SLAs for selection or catalog operations
- Know AI and ML applications relevant to selection planning or catalog optimization
- Read and write Korean and English at a bilingual professional level