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Wrtn
Community Manager
Seoul, South KoreaPosted 4 months ago
What you'd do
- Participate in service operations including policy-making,user communication,and related decision-making for Kyarapu (Japan)
- Resolve customer issues via chat and email; improve service satisfaction
- Write and manage manuals,FAQs,and user guidance content
What they want
- Business-level Japanese communication proficiency
- Ability to independently define problems,structure situations,and propose solutions
- Attention to detail and strong sense of responsibility
Nice to have
- Understanding of character chat,gaming,and subculture
- Community management experience (Discord,Cafe,etc.)
- CX Manager,operator,or game master experience
Seoulstart's read
- Visa tier (likely)
- E-7 specialty / professional (likely)
- Korean language
- Business-level Korean required
- English friendliness
- Low: Korean-language workplace
- Context
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