Mine VOC,CS data,and report logs to find where users get stuck
Uncover root causes of recurring user problems and drive fixes
Define abuse patterns such as fake listings and impersonation scams
What they want
Bring three or more years of service operations or planning experience
Have designed policies and built or improved operational processes
Show strong interest in automating work with AI and LLMs
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Nice to have
Extract and analyze data with SQL to generate actionable insights
Have applied AI or LLMs at work,including agents and automation
Have designed service policies plus inquiry and report taxonomies
Seoulstart's read
Visa tier (likely)
E-7 specialty / professional (likely)
Korean language
Korean requirement not stated
English friendliness
Low: Korean-language workplace
Context
Daangn hyperlocal marketplace T&S role; Korean-language policy and CS work; fluency likely essential though unstated.
This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.