Principal, AI Deployment Strategist, FDE
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From ServiceNow’s original posting
Job Description: About the Team ServiceNow's Applied AI Forward Deployed Engineering team is an entrepreneurial, fast-growing, fast-moving function at the center of ServiceNow's shift to AI-native. We sit at the front lines of the most strategic agentic engagements in the Fortune 500 - partnering directly with C-suite buyers to translate ambiguous business problems into production-grade agentic builds that move the needle on revenue, cost, and customer experience. Our central technical function ensures we're meeting market demand at pace, scaling without sacrificing production fidelity, and feeding the signals from frontier customer work back into the ServiceNow product ecosystem. About the Role We're hiring a Principal, AI Deployment Strategy to own where the FDE organization deploys its talent for maximum impact. This role sits at the seam between our portfolio of engagements, our global capacity, and our critical GTM, sales, and product relationships. You'll calibrate how we allocate FDE resources against the highest-leverage customer, product, and market opportunities. This is a strategist-operator role, not a coordinator's - every deployment decision, every capacity…
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