Customer Service Analyst

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Seoul, KoreaPosted 4 days ago

Apply on Diageo's career page

Market pay check

Matched to Sales workers

Source: Ministry of Employment and Labor wage information system (wage.go.kr), wage distribution by occupation.

What you'd do

Receive,validate,and process customer orders accurately within agreed service levels.
Review orders for pricing,availability,master data,and contractual compliance.
Manage order changes,cancellations,returns,and resolve credit or supply blocks.

What they want

Two to four years experience in customer service or order-to-cash processes.
Demonstrate strong analytical,problem-solving,and prioritization skills in daily operations.
Good written and verbal English plus excellent Korean language capabilities required.

Nice to have

Bachelor's degree in finance,accounting,business,commerce,or related field preferred.
Experience with ERP systems,customer account tools,and Microsoft Office applications.

Seoulstart's read

Visa tier (likely): F-2 / F-4 / F-5 / F-6 holders welcome
Korean language: Business-level Korean required
English friendliness: Medium: English JD, mixed-language workplace
Context: Global spirits firm's Seoul OTC desk; fluent Korean expected for local customer and distributor contact.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.

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