Datadog
Customer Success Manager
Seoul, South KoreaPosted 10 days ago
What you'd do
- Proactively drive new product attachment through onboarding,upselling,and cross-selling with existing customers
- Build strong customer relationships and advocate internally for a positive customer experience at Datadog
- Successfully manage the full sales cycle for growth opportunities in existing English-speaking customer accounts
What they want
- Strong communicator with excellent attention to detail for building long-term customer success relationships
- Motivation to create visible impact through long-term customer relationship development and account growth
- Experience independently negotiating upsell and cross-sell contract terms and overcoming pricing objections
Nice to have
- Prior experience in customer success or account management at a SaaS or cloud technology company
- Background managing growth opportunities and increasing product adoption in the Korean enterprise market