Datadog
Customer Success Associate
Seoul, South KoreaPosted 1 day ago
What you'd do
- Manage customer relationships proactively and drive product adoption across a high-volume account book
- Handle customer requests including technical escalations,billing questions,and enablement documentation
- Monitor usage trends to identify renewal risks and support higher adoption rates
What they want
- Bring 1+ years of experience in a customer-facing or account management role
- Demonstrate strong written and verbal communication with excellent attention to detail
- Show experience independently negotiating contract terms and overcoming pricing objections