Assistant Manager, Driver Operations

Job description preview

From Grab’s original posting

Job Description: The Driver Operations team plays a pivotal role in Grab's ecosystem, ensuring the seamless integration and management of driver-partners across transport (TNVS, Taxi, Moto) and deliveries (GrabFood, GrabMart, GrabExpress). This team focuses on two primary pillars: • Driver Acquisition and Maintenance – Ensuring a steady supply of high-quality driver-partners through targeted recruitment strategies. • Driver Engagement – Fostering strong relationships with driver-partners to enhance retention, satisfaction, and compliance.As part of this team, you will oversee both acquisition and engagement efforts in North Mindanao, including supporting to oversee our Grab Driver Center (GDC). Get To Know The Role As Assistant Manager, Driver Operations, you will be responsible for driving the growth, engagement, and operational excellence of Grab's driver-partner community in North Mindanao. Your role will be instrumental in ensuring a strong relationship between Grab and its driver-partners, improving retention, and optimizing performance. The Critical Tasks You will Perform Driver Acquisition & Onboarding • Develop and execute localized recruitment strategies to ensure a steady…