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Coupang

프로그램 매니저 (Eats Merchant Experience - Data Insights)

New roles land in Following.

Seoul, South KoreaPosted 8 days agofulltime

Apply on Coupang's career page

What you'd do

Use data to find Merchant Experience operational issues and define improvement initiatives
Monitor merchant operations and customer experience metrics with SQL and analytics tools
Run merchant interviews and field research to define problems and test hypotheses

What they want

Hold five or more years in program management,business analysis,strategy,or operations
Analyze large datasets independently with SQL and frame clear business problems
Write,validate,and apply complex SQL at senior level without relying on AI tools

Nice to have

Use Python for data analysis or work automation
Bring e-commerce,O2O,delivery platform,or marketplace business experience
Have data analyst,data scientist,or analytics-focused role experience

Seoulstart's read

Visa tier (likely): E-7 specialty / professional (likely)
Korean language: Korean requirement not stated
English friendliness: Low: Korean-language workplace
Context: Korean-language Coupang Eats posting in Seoul; expect daily Korean for merchants,ops partners,and internal stakeholders even though fluency is not spelled out.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.

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