Senior Product Manager, Technical Services Engineering

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The CIO’s Post Sales organization builds and operates the technology platforms that enable the end-to-end customer lifecycle, spanning Revenue Operations, Customer Support, Customer Success, and Professional Services. As a Senior Product Manager within the Post Sales organization, you will own the product strategy and roadmap for the technical services platforms and tools. These platforms and tools are used by customer facing developers and engineers and will significantly impact their ability to solve extremely technically complex problems on a day to day basis. Initiatives could include work around a Customer Health Application, utilizing agentic capabilities to minimize manual tasks, optimizing integrations options and more. You will partner with Technical Services and Engineering leaders to define product vision, prioritize investments, solve hard problems creatively by delivering scalable solutions that improve end customer experiences, drive operational efficiency, and support scaling business growth. We are looking to speak to candidates who are based in Austin, Seattle, Palo Alto and New York for our hybrid working model. Responsibilities Domain Expertise • Proven…