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Description About Port At Port, we’re building the AI Software Factory: the open platform where engineering teams build, govern and operate their agents and skills, from idea to production. Port finds every agent and skill across your org, gives each one an owner and guardrails, and grounds them in one Context Lake built from 100+ tools. Teams build factory lines to ship features, fix bugs and automate every part of their AI SDLC. We believe the platform we build will fundamentally shape how engineering organizations operate in the age of AI. After our $100M Series C, we’re growing fast with enterprise customers, and we’re building the team to match. About the Role As Director, Technical Customer Success, you will lead Port’s global technical customer success organization and report to the VP of Customer Experience. You will directly manage our AMER TSM team and our EMEA TSM Manager. You will set the standard for how that work gets done globally. This role is based in the United States, in Austin, TX or Boston, MA. It is a leadership role, not a management role at arm’s length. You will know the accounts that matter most, coach your managers through hard situations, and step in…
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