Technical Operations Analyst, User Safety & Risk Operations

Job description preview

From OpenAI’s original posting

About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We translate real-world user and operational signals into timely decisions, practical interventions, and improvements to our products and systems. This role sits on the Risk Incubation & Systems (RIS) team, which investigates emerging risks, builds data and automation capabilities, and develops workflows that can scale into durable operational homes. About the Role You’ll build and maintain the data pipelines and shared datasets that teams across USRO use for analysis, measurement, and automation. Working with operational teams and engineers, you’ll turn data from different systems into reliable sources that colleagues can use in their work. You’ll take projects from initial requirements through to production use, with responsibility for testing and documentation. As teams’ needs change, you’ll help maintain and extend the systems you build. Location / work model: San Francisco based with three days in the office. Please note: This role may involve exposure to sensitive or concerning content. Strong discretion, good…