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From Mistral AI’s original posting
ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ABOUT THE ROLE We are looking for a Product Support & Enablement Lead to lead and develop our existing L1 Product Support team. You will help the team resolve more customer issues without escalating to L2, while improving the tools, training, and workflows that allow support to scale. This is a senior technical and people-management role—not simply a role overseeing today’s queue. You will lead frontline delivery for Product Support (L1) and develop the team’s ability to investigate and resolve increasingly technical…
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