IT Executive

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From Grab’s original posting

Job Description: Get to Know the Team Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners committed to delivering positive, personalised, and reliable IT experiences that help Grabbers do their best work. Get to Know the Role The EUC Specialist is a Grade 3 specialist role responsible for managing defined end-user computing (EUC) operational outcomes and improving workplace technology experiences for Grabbers. You are expected to independently manage scoped operational workstreams, identify recurring user pain points, and lead service improvements through data, documentation, automation, and close collaboration with internal teams and managed service partners. You will report to Manager II, Country IT (MY) and Manager II, Country IT (MY) will base it onsite in our Petaling Jaya office. The Critical Tasks You Will Perform • Own day-to-day EUC operational outcomes for the assigned site or country scope, ensuring reliable support, service quality, and smooth end-user experience. • Partner with managed service vendors to review escalations,…