Customer Success Manager

New roles land in Following.

Seoul, South KoreaPosted 1 day ago

Apply on Datadog's career page

Market pay check

Matched to Sales workers

Source: Ministry of Employment and Labor wage information system (wage.go.kr), wage distribution by occupation.

What you'd do

Partner with sales to deliver smooth customer transitions and onboarding experiences
Build trusted customer relationships and advise on effective Datadog platform usage
Own full sales cycle for upsell and cross-sell within existing accounts

What they want

Bring five or more years in customer-facing account management or success roles
Communicate clearly with strong attention to detail in customer interactions
Negotiate contract terms and handle pricing objections during expansion deals independently

Seoulstart's read

Visa tier (likely): F-2 / F-4 / F-5 / F-6 holders welcome
Korean language: Korean not required
English friendliness: High: JD in English, foreign-friendly signals
Context: Global SaaS vendor Seoul hub; hybrid CSM owns upsell cycles with no stated Korean or visa terms.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.

Open posting