Assistant Manager, Key Accounts Management

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From Grab’s original posting

Job Description: This role is responsible for managing partnerships with GrabMall merchants to achieve best-in-class quick commerce partnership. The ideal candidate will have a strong background in the ECommerce industry, excellent relationship management skills, and a proven track record of driving results through strategic collaborations. • Build and manage strong business relationships with accounts through regular engagements with the relevant stakeholders • Develop and execute account growth strategies to increase performance and market share within assigned key accounts • Monitor account performance against KPIs and prepare regular reports and insights for management review • Prepare and lead business reviews, business plans, with accounts, analyzing performance metrics and identifying growth opportunities • Sell company products, services, and value propositions effectively. From negotiating commercial terms to onboarding the brands • Collaborate very closely with teams from other departments to assist in delivering excellent end-to-end merchant service delivery and response to market trends and needs • Resolve any issues and problems of your merchants and act as a link…