Customer Onboarding Specialist

New roles land in Following.

Seoul, KoreaPosted 16 days ago

Apply on MarqVision's career page

What you'd do

Coordinate pre-sales assessments for account executives and prospective clients.
Define brand protection scope,success metrics,and product configuration after signing.
Recommend service packages from abuse types,customer IPR,and enforcement volume.

What they want

Bring three plus years in SaaS onboarding,implementation,project management,or CS.
Juggle multiple customer projects across global time zones with strong organization.
Lead customer meetings,present scoping findings,and build stakeholder trust.

Nice to have

Hold SaaS customer onboarding,implementation,or customer services experience.
Know e-commerce platforms,online marketplaces,or brand and IP tools.
Create or maintain process documentation,training materials,and SOPs.

Seoulstart's read

Visa tier (likely): F-2 / F-4 / F-5 / F-6 holders welcome
Korean language: Business-level Korean required
English friendliness: Medium: English JD, mixed-language workplace
Context: Seoul global-startup office; mandatory Korean-English bilingualism,six-month probation,US stock options mentioned.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.

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