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From Observe.AI’s original posting
About Us Observe.AI is the enterprise-grade Customer Experience AI platform that unifies conversations, intelligence, and action to turn contact centers into performance engines. Built to optimize the full lifecycle of human and AI agents, Observe.AI enables enterprises to automate customer interactions, augment agent performance, and deliver governed AI at scale. On a single platform, Observe.AI combines Voice and Chat AI Agents, real-time AI Copilots, and Conversation Intelligence with 100% interaction coverage for quality, compliance, and performance management. Trusted by leading brands, Observe.AI delivers fast time-to-value, measurable ROI, and consistent, high-quality customer experiences across every channel. Why Join Us You will build and own an enterprise territory, selling a technically complex AI platform to contact center owners and to the CIO, CTO, finance and, at times, CEO sponsors who fund the change. We sell to companies with 1,000 to 10,000 employees and roughly 300 to 2,000 contact center agents. In these companies the buying group is small enough to reach the executive who decides, and you are expected to reach them. This is a high-ownership role with a high…
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