Lead Product Support for Global markets across Stripe priority markets and expansion
Design and deliver user support while growing team effectiveness and careers
Set team goals,give regular feedback,and guide performance and direction
What they want
Hold three or more years of direct people management experience
Have led operational product support teams,ideally in high-growth technology
Communicate excellently in writing and verbally across the organization
Advertisement
Nice to have
Speak Mandarin proficiently for Greater China market support priorities
Speak Japanese proficiently for Japan market support priorities
Have led support for Japan and Greater China markets previously
Seoulstart's read
Work authorization
Not stated, verify with recruiter
Language beyond English
Mandarin preferred
Context
Global markets product support leadership seat: Japan and Greater China experience and Mandarin or Japanese are preferred,not Korea-specific.
This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify work-pass eligibility, language requirements, and remote allowances directly with the recruiter.