E-invoicing Global Process Lead

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From Mars’s original posting

Job Description: E-Invoicing Operations • Lead the end-to-end e-invoicing process across multiple countries, customers, and platforms. • Ensure timely, accurate, and compliant invoice generation and transmission. • Monitor invoice delivery performance and resolve failed or rejected invoices. • Oversee e-invoice validation, submission, and acknowledgment processes. • Manage compliance with local tax, legal, and e-invoicing regulations. Customer Onboarding & Relationship Management • Lead customer onboarding and implementation of e-invoicing requirements. • Collaborate with E-invoicing project team to establish e-invoicing connectivity and testing. • Act as escalation point for key customer invoicing issues. • Partner with EDI Technical team and customer service teams to support successful customer integrations. Leadership & Governance • Provide guidance and support to billing and e-invoicing team members. • Establish operational controls and governance to ensure billing accuracy and compliance. • Drive standardization and adherence to global billing policies and procedures. • Support audits and compliance reviews. Process Improvement & Digital Transformation • Identify and implement…