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Market pay for software developers in Singapore
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Source: Singapore Ministry of Manpower, Occupational Wage Survey, June 2024.
Job description preview
From Databricks’s original posting
CSQ128R63 Databricks is seeking an experienced Premier Support Engineer with a strong technical foundation and a passion for customer engagement. This self-motivated professional will demonstrate high commitment to both customers and internal teams, with excellent communication, project management, and problem-solving skills. In this role, the Designated Support Engineer will build and maintain close relationships with strategic customers, manage and prioritize critical issues, and ensure a high-touch, proactive support experience. The impact you will have: • Manage large strategic accounts to provide high-touch support experience • Project manage all open support cases to expedite support ticket closure • Facilitate customer correspondence with Engineering, Product Team, SMEs, and Accounts Teams to advance tickets toward resolution • Directly engage on business-impacting situations and ensure recovery of functionality for the customer. • Successfully engage with Senior Leadership, Technical and Functional staff to remove roadblocks, address delays and mitigate issues • Effectively use sound business judgment, risk avoidance and SME resources to coordinate team efforts to solve…
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