Senior Manager – CRM, Field Experience Engineering Lead

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From Bristol Myers Squibb’s original posting

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it. Position Summary We are looking for a senior technology leader to head Field Experience Engineering for the Global Sales Systems & Capabilities team within CBIT (Commercial Business Insights & Technology) in Hyderabad. Anchored on Veeva Vault CRM, this role leads the Field Enablement team and owns the technology experience of BMS field teams worldwide: the CRM platform and its adjacent field capabilities, the user experience layered on top of them, and the quality, speed and reliability with which new capability reaches the field across global markets. This is a techno-functional, people-leadership role. You will lead a multidisciplinary…