Airbnb

Safety Specialist

KoreaPosted 8 days ago

Apply on Airbnb's career page

What you'd do

Manage complex safety cases end-to-end including assault,trafficking,and self-harm scenarios
Communicate with affected community members across live chat,phone,and messaging platforms
Assess case severity and escalate accurately to appropriate specialist teams

What they want

Experience in safety,trust,or customer support case management
Strong empathetic communication skills in Korean and English
Ability to handle high-volume case queues without compromising quality

Nice to have

Background in social work,crisis intervention,or clinical support
Experience at a global platform company
Comfort handling trauma-adjacent content with professionalism

Seoulstart's read

Visa tier (likely): No sponsorship typically needed
Korean language: Business-level Korean required
English friendliness: High: JD in English, foreign-friendly signals
Context: Korea-based safety specialist role at global platform; bilingual Korean-English case handling for local market

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.

View the full posting and apply on Airbnb's career page

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