Program Lead, Performance & Enablement

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From Coinbase’s original posting

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” Learn more about working at Coinbase. As a Program Lead, GFCO Performance & Enablement on the CX Compliance Operations team, you’ll build the learning and performance programs that keep our financial crime investigations accurate, consistent, and audit ready. The team delivers Transaction Monitoring, Enhanced Due Diligence, Screening, and Complaints Investigations, so readiness for complex regulated cases matters from day one. You’ll own programs from needs analysis through evaluation, and your work will show up in investigation quality, case handling efficiency, and regulatory readiness. What you’ll do: • Own end-to-end delivery…