Grab

Partner Engagement Business Partner Assistant Manager

Jakarta, IDPosted 7 days agofulltime
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From Grab’s original posting

Job Description: Get to Know the Team The Partner Engagement Business Partner team connects Indonesia's central operations priorities with city teams and driver-partners. We provide engagement guidance, coordinate program launches, manage issue escalation, and use field feedback to improve our program continuously. You will work closely with regional and central teams to ensure alignment and execution excellence. Get to Know the Role Reporting to the Manager, Partner Engagement, you will transform engagement priorities into clear, actionable plans across your assigned territories. You will guide city teams on engagement best practices, monitor community-engagement quality and effectiveness, and translate driver feedback into practical improvements that enhance our partnership ecosystem. You will be based onsite in our Jakarta Office. The Critical Tasks You Will Perform • Drive planning and governance: Track engagement plans, identify owners and deadlines, monitor risks and decisions, and follow up consistently until actions are completed as agreed. • Improve community engagement: Guide city teams on Kopdar planning and execution; review attendance, feedback, follow-up activities,…

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