Zero Trust Network Operations Engineer

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From Johnson Controls’s original posting

What you will do As part of Johnson Controls’ global Network Security Operations function, this role is responsible for the day-to-day operation, monitoring, support, and lifecycle management of the enterprise network security infrastructure on Level 1 and 2. The environment supports 1,000+ sites and 100,000+ users, including datacenters, manufacturing plants, sales offices, and customer contact centers. Technologies include Cisco, Fortinet, Zscaler, Silver Peak SD WAN, Akamai Guardicore, Tufin, Forescout NAC, Microsoft Azure, Google GCP, and related security platforms. How you will do it Operational Support & Maintenance • Operate and support enterprise network security platforms including firewalls, remote access, cloud security services, proxies, and NAC solutions. • Perform daily monitoring, health checks, and troubleshooting of network security infrastructure. • Ensure high availability and performance of security services across on‑prem and cloud environments. Incident & Problem Management • Respond to network security incidents and outages, including triage, containment, and recovery. • Work with SOC, Network, Cloud, and Application teams during security events or service…