Build short and long-term demand forecasts from volume,backlog,and historical data
Develop quarterly FTE plans and hiring strategies tied to operational forecasts
Run scenario analysis for volume growth,launches,seasonality,and attrition shifts
What they want
Communicate fluently in English in a global working environment
Bring eight plus years in operations planning,WFM,resource,or performance analysis
Align diverse stakeholder needs into executable plans in complex operations settings
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Nice to have
Have built operational KPI and analytics frameworks or led operations improvement projects
Have prior experience leading teams or organizations in operations contexts
Seoulstart's read
Visa tier (likely)
E-7 specialty / professional (likely)
Korean language
Korean requirement not stated
English friendliness
Low: Korean-language workplace
Context
Coupang Seoul team-lead WFM post for a 500-person catalog ops org spanning three countries; JD is Korean-only and daily stakeholder work is local-heavy even though English is listed.
This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.