Senior Customer Service Analyst

Job description preview

From Marsh McLennan’s original posting

Company: Marsh Description: At Marsh Risk, our account management professionals are trusted partners to clients, helping them navigate important business decisions and manage their insurance needs. As part of FAAS—Franchise, Agents, and Affinity Solutions—you will support a defined book of franchise-sponsored business owner accounts and serve as a key point of contact throughout the insurance process. The Commercial Lines Account Manager helps business owners complete enrollment and renewal activities for the core Business Owners Policy “BOP” solution and facilitates additional commercial coverage needs, such as Workers’ Compensation, EPLI, flood, earthquake, property, and excess liability. The role combines client service, insurance education, quoting, account coordination, and policy servicing. This position is well suited for someone who is organized, comfortable communicating with business owners, eager to learn, and willing to take on increasingly complex commercial coverage needs over time. Commercial insurance experience and an active license are preferred, but we are willing to train the right candidate and support required licensing after hire. This position has the…