Braintrust

Head of GTM Ops

San FranciscoPosted 5 days agofulltime
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Market pay for sales representatives of services in United States

25th percentileMedian75th percentile

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Source: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025.

Job description preview

From Braintrust’s original posting

ABOUT THE COMPANY Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them. Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve. We’re hiring a Head of GTM Ops to own Sales Ops and CS Ops at Braintrust. You’ll be a business partner to both teams, combining strong analytical skills and resourcefulness with deep knowledge of enterprise sales and customer success. WHAT YOU’LL OWN Business partnership and analysis - Partner with Sales and CS leaders on business decisions, from where to invest and how to structure coverage to which problems need attention first. - Dig into pipeline, conversion, sales productivity, customer usage, retention, and expansion. Explain what’s happening, what’s behind it, and what we should do next. - Build models, compare options, and take recommendations through execution. Work across teams to solve the problem and check…

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