Senior IT Technologist Virtual Assistant

Job description preview

From Medtronic’s original posting

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Senior IT Technologist will support and enhance Robin, Medtronic's IT Virtual Assistant platform, through a combination of conversational AI development, enterprise integrations, automation engineering, cloud technologies, and platform support. This role is responsible for designing, developing, and maintaining virtual assistant capabilities that improve employee self-service experiences and increase automation opportunities across the enterprise. The position will work across Conversational AI, Generative AI, ServiceNow, cloud platforms, APIs, and automation technologies to deliver scalable and secure solutions that support Robin's continued growth and business value. Responsibilities include…