IN_RBIN_Deputy Manager/Manager - XC/QMC-IN
New roles land in Following.
Job description preview
From Bosch’s original posting
Job Description: Customer Management - Execute the customer warranty protocols and reduce external defect costs. - Monitor the customer perception and define appropriate actions for customer satisfaction. - Evaluate and manage customer requirements post approval and implement the same through plant quality Customer Operational Quality Management Field failure analysis ( System level ) - Conduct system level investigation for finding the root causes for quality issues, prepare and report for 0-km & field issue & presentation to customer working level team - Prepare data for customer Sr management meetings indicating quality status and concerns - Report concerns / risks to supervisor (as per escalation matrix) to seek appropriate management interventions / decisions. - Execute troubleshooting process by using appropriate diagnostic tools to analyze system level interactions to the problem Cross Functional Teamwork Collaborate with various plants and departments on special projects to meet business requirements and ensure customer satisfaction (reduce customer complaints & liquidate blocked inventories) Internal Quality Standards Ensure readiness with all internal quality audit…
Open full posting on Bosch’s site