Novartis

Data Lead - Customer Relationship Platform (Salesforce) Operations

Hyderabad (Office)Posted 9 days ago
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From Novartis’s original posting

Job Description Summary We are seeking a Customer Relationship Data & Integration Specialist to support a global CRM transformation program transitioning from Veeva CRM to Salesforce Life Sciences Cloud. This role will act as a critical bridge between country business teams, data owners, and technical teams, ensuring high-quality data migration, accurate integration mapping, and seamless transition into the new CRM ecosystem. The ideal candidate brings strong data management expertise, a functional understanding of commercial systems, and hands-on experience in either Veeva CRM or Salesforce Life Sciences Cloud environments. Job Description Key Responsibilities: Data Migration & Country Data Readiness: Provide country-specific data inputs and context to support CRM data migration, including identification and documentation of local data sources, ownership, and system dependencies. Ensure alignment between global and local data models by supporting data mapping, transformation logic, and validation of migration rules. Data Quality & Validation Validate business data requirements and ensure country data readiness for migration by identifying data quality issues, inconsistencies, and…

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