Director II, Program Management (Head of Rider Operation)

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Seoul, South KoreaPosted 5 days ago

Apply on Coupang's career page

What you'd do

Lead operational innovation and standardized processes for Coupang Eats Delivery operations
Develop and execute rider pool management for crowdsourced delivery supply model
Drive process improvements,automation,and digital transformation via operational analysis

What they want

Fifteen plus years in delivery operations,strategy,business analysis,or related fields
Track record leading large-scale operations teams and enterprise-level projects
Strong problem-solving for complex business and operational challenges

Nice to have

Operations experience in food delivery,ride-hailing,e-commerce,or last-mile logistics
Leading metrics-driven agile organizations in high-growth or startup companies

Seoulstart's read

Visa tier (likely): E-7 specialty / professional (likely)
Korean language: Korean not required
English friendliness: High: JD in English, foreign-friendly signals
Context: Senior Seoul CES rider-ops lead at Coupang; expect Korean workplace norms and high operational tempo even though the JD is English.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.

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