OnSite Team Lead - Silverdale, WA
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From Stryker’s original posting
Work Flexibility: Field-based BASIC FUNCTION Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management. Guides day-to-day operational support to account. Serves as point person for team. Essential Functions: Area of Impact: Effectively partners with key stakeholders of account, cross-divisional sales teams, and cross-functional teams to drive account productivity and satisfaction. Individual work has impact on team and other groups. Leads Tier 1 huddles. Actively participates in and as needed, leads hospital huddles. Directs and guides day-to-day function of team to ensure OR efficiency and drive customer satisfaction. Manages charge sheets and billing for account. Business Expertise: Solid understanding of critical metrics and their impact on the business and customer relationship. Directly applies feedback and metrics to propose process improvements that drive customer satisfaction and elevate Stryker’s impact on the account. Functional Knowledge: Solid foundation of clinical expertise and is able to share that expertise with a wide…
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