Job description preview
From Accor’s original posting
Job Description: This position is responsible for the handling of day-to-day IT operations. The IT Executive maintains the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. He/she will be responsible for the administration and internal support of the Company’s PCs, printers, servers, and related equipment. Primary Responsibilities IT Operations: • Provide frontline PC and server troubleshooting, resolve IT issues for end users • Modify configurations, utilities and software default settings • Support and administer Windows Servers • Backup and optimize database • Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network • Provide In-house guest IT related matter troubleshooting • Install, test and configure new workstations, peripheral equipment and software. Assist with PC setup, IT system and access for onboarding of new usersOther Responsibilities: • Be aware of the hotel fire & life safety/emergency procedures • Attend all briefings, meetings and trainings as assigned by management • Maintain a high standard of…
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