Senior Manager, Risk Operations Strategy

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Singapore, SingaporePosted 4 days ago

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What you'd do

Own end-to-end SOP architecture for payment risk operations,investigations,and chargeback flows.
Design and optimize human-in-the-loop workflows dividing AI agents and human reviewers.
Raise automation rates so more risk cases resolve without manual intervention.

What they want

Five plus years product or operations strategy experience in risk management domains.
Familiarity with risk decision engines,modeling services,and risk analytics tooling.
Designed scalable operational frameworks,SOPs,decision matrices,and escalation paths.

Nice to have

Personal trading experience or education in financial or payment risk management.
Exposure to dispute,chargeback,or representment operations at payment providers.
Mandarin proficiency is a bonus for working with Mandarin-speaking technical colleagues.

Seoulstart's read

Work authorization: Not stated, verify with recruiter
Language beyond English: Mandarin preferred
Context: Onsite Singapore posting; work pass or sponsorship eligibility is not mentioned.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify work-pass eligibility, language requirements, and remote allowances directly with the recruiter.

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