Monitor user inquiries and operational issues across Daangn community product lines
Analyze user feedback and data to identify root causes of recurring issues
Collaborate with PM,design,and engineering on product and policy improvements
What they want
Investigate root causes when you spot user problems instead of passing them by
Proactively propose and execute better approaches beyond your assigned tasks
Organize diverse information carefully and manage multiple workflows systematically
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Nice to have
Operated or built interaction-heavy services like online communities,SNS,or meetups
Handled customer inquiries,VOC,or user-facing content operations before
Organize and analyze data using Google Sheets,Excel,or similar tools
Seoulstart's read
Visa tier (likely)
D-10 internship / job-seeker
Korean language
Korean requirement not stated
English friendliness
Low: Korean-language workplace
Context
Six-month full-time conversion intern at a top Korean local app; JD and support channels are Korean-first,and parallel regular hiring may end conversion interviews early.
This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.