이츠 Account Management팀 매니저 (Food AM)

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Seoul, South KoreaPosted 1 day agofulltime

Apply on Coupang's career page

What you'd do

Execute differentiated action plans per partner segment to grow Account GMV and prevent churn
Manage seller portfolios across onboarding,operations,and churn prevention throughout lifecycle
Improve shipment and CS metrics to raise store CX quality and transaction health

What they want

Lead five plus years ecommerce or retail account management with proven GMV growth
Drive stakeholder execution through high-density phone and remote channel communication
Diagnose and improve customer experience,fulfillment,and CS store operation quality metrics

Nice to have

Hold deep understanding of Coupang seller ecosystem,store KPIs,and CX processes
Bring face-to-face meeting and call-based sales portfolio care experience
Led segment-differentiated promotion,pricing,and marketing linkage projects

Seoulstart's read

Visa tier (likely): E-7 specialty / professional (likely)
Korean language: Korean requirement not stated
English friendliness: Low: Korean-language workplace
Context: Coupang Eats Seoul AM role; Korean posting and merchant partner work typically need fluent Korean for daily seller management.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.

Open posting