ProAssure Clinical Services Specialist (Hybrid)
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From Stryker’s original posting
Work Flexibility: Hybrid The ProAssure Clinical Services Specialist provides tactical clinical sustainment and customer enablement for ProAssure solutions to support strategic customers. This position is focused on establishing repeatable clinical processes, supporting end users, improving adoption, and helping customers understand how solutions are intended to function within clinical workflows. The position will also provide basic layer troubleshooting and issue triage in partnership with the Technical Services Specialist and other customer support teams. Primary work location is 6565 Fannin Street, Houston, TX 77030 What you will do: • Provide onsite and remote clinical support for ProAssure solutions, including end user support, workflow assessment, adoption, sustainment, and routine service activities • Conduct clinical rounding with physicians, nurses, educators, super users, and other end users to identify workflow issues, usability concerns, training needs, and opportunities to improve solution adoption • Assess clinical workflows and expected solution behavior; identify gaps between intended use, customer practice, and product capability and document opportunities for…
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