Quality Assisstant

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RGY-Royal Canin,Gimje, South KoreaPosted 1 month ago

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What you'd do

Manage consumer complaints end-to-end through recording,classification,closure,and stakeholder follow-up.
Support root cause investigations using 5 Whys and Fishbone with cross-functional teams.
Apply risk-based thinking to assess complaints and escalate high-risk issues per defined criteria.

What they want

Read and interpret English quality systems,procedures,and technical standards used daily.
Use English in systems and for simple communication with regional and global teams.
Demonstrate basic understanding of QMS,HACCP,and food safety standards.

Nice to have

Bachelor's degree in Food Science,Microbiology,Quality Management,or a related field.
One to three years of experience in quality,food safety,or complaint handling in FMCG.
Familiarity with complaint management systems and structured documentation practices.

Seoulstart's read

Visa tier (likely): E-7 specialty / professional (likely)
Korean language: Korean not required

Open posting

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English friendliness

High: JD in English, foreign-friendly signals

Context

Royal Canin pet-food factory in Gimje,Jeollabuk-do; site-based manufacturing role with regional Q&FS reporting,not a Seoul metro office.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.