Sales and Service Client Services, Associate 2

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From State Street’s original posting

Position Summary The Offshore Fund Focus Client Services Associate 2 is responsible for delivering high-quality client service support to offshore fund clients, serving as a key point of contact for operational inquiries and service-related matters. The role works closely with internal operational teams, global client service teams, and product specialists to ensure timely resolution of client requests and to support business growth initiatives. Key Responsibilities Client Management • Serve as a primary contact for designated offshore fund clients. • Build and maintain strong relationships with clients and internal stakeholders. • Coordinate and facilitate client meetings, service reviews, and follow-up actions. • Support new business opportunities and client onboarding activities.Client Inquiry Management • Manage day-to-day client inquiries from clients related to responsible offshore funds • Coordinate with Global Delivery and product teams to investigate and resolve issues. • Monitor open inquiries and provide timely status updates to clients. • Escalate critical issues appropriately and drive resolution.Service Delivery and Oversight • Ensure delivery of consistent,…