Territory Manager - Textile Care Division

Job description preview

From Ecolab’s original posting

Job Title: TCD Service Representative/Territory Manager About Us: Ecolab TCD committed to providing exceptional service and support to our customers. We are a leading company in the industrial sector, and we pride ourselves on our dedication to customer satisfaction and innovative solutions. Join our team and be a part of our mission to deliver excellence! Job Description: We are seeking a customer-focused Service Representative to join our team of Textile Care Division. In this role, you will be responsible for providing top-notch service and support to our industrial laundries customers, ensuring their needs are met efficiently and effectively. You will be the first point of contact for customers, providing service of washing technology, handling inquiries, resolving issues, and providing information about our products and services. Key Responsibilities: • Provide to customers contractually agreed service of our washing technologies application • Resolve customer issues and complaints about our washing applications with empathy and efficiency. • Provide for our customers basic engineering service and maintenance of our automatic dispensing systems • Respond to customer inquiries…