GCS CIAM Product Delivery Manager

Job description preview

From State Street’s original posting

CIAM Product Delivery Manager We are seeking an experienced Consumer / Customer Identity and Access Management (CIAM) Product Delivery Manager to lead an enterprise CIAM implementation engagement. This is a senior, client-facing delivery role requiring someone who can own the full delivery lifecycle — from scoping and configuration through go-live and adoption — while serving as the primary point of contact throughout. The ideal candidate brings deep IAM/CIAM platform experience and the ability to operate confidently across both technical and executive audiences. GCS CIAM Product Delivery Manager – Vice President Customer Identity and Access Management (CIAM) Role is key to delivery of CIAM strategic components across State Street. Primary Location: Clifton NJ; Secondary Location: Princeton, NJ Key Responsibilities: • Serve as the primary delivery contact, building trusted relationships with client IT leads, stakeholders and vendors • Conduct executive business reviews, translating deployment outcomes into measurable security and business ROI • Feed customer insights back to internal Product and Engineering teams to influence platform roadmap • Proactively monitor adoption health,…