Food & Beverage Service Associate
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From Accor’s original posting
Job Description: The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations. We are hiring for the following outlets: • In-Suite Dining/Pool Bar • Long Bar • Raffles Courtyard • Tiffin RoomPrimary Responsibilities Food and Beverage Service • Provides excellent service at all times to guests based on established hotel standard operating procedures. • Greets and farewells guests and colleagues in a friendly and courteous manner. • Assists colleagues and guests efficiently and in a professional manner. • Takes responsibility for residents’ and guest belongings in the restaurant or bars. • Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails. • Offers menu options and advice and takes orders. • Offers drinks, pre, during and after meal service. • Remembers guest’s preferences to extends personalised service. • Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system. • Double checks order list before "sending" ticket to…
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