Job description preview
From Accor’s original posting
Job Description: • Lead the operational pre-opening journey, ensuring all departments, systems and service standards are ready for opening. • Partner with the General Manager and Executive Committee to drive operational strategy, performance and hotel objectives. • Lead, coach and inspire operational teams across Rooms, Food & Beverage and key hotel functions. • Drive guest experience, service excellence, productivity and consistency in line with Pullman brand standards. • Work collaboratively with Commercial, Finance and People & Culture to achieve financial, engagement and operational targets. • Maintain strong standards across compliance, workplace health and safety, risk management and continuous improvement. Qualifications: • Proven senior hotel operations leadership experience, ideally within premium or luxury hospitality. • Strong knowledge of Rooms, Food & Beverage and overall hotel operations. • Commercially astute, with a strong focus on guest experience, performance and productivity. • Inspiring and collaborative leader who builds high-performing teams. • Pre-opening or major project experience highly regarded. • Full working rights in New Zealand. Company Description:…
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