Wise

Technical Support Engineer (Enterprise)

Singapore, SGPosted 26 days agofulltime

Apply on Wise's career page

What you'd do

Support platform API partners by email,phone,and video across time zones
Act as first responder during major partner integration incidents
Troubleshoot API behaviour issues with engineering and commercial teams

What they want

Prior technical support engineering experience with an API product
Confident testing and debugging REST APIs,reading logs,and querying databases
Explain complex technical concepts clearly to non-technical audiences

Nice to have

Payments or fintech background
Enterprise customer environment experience
Basic programming in Python or JavaScript

Seoulstart's read

Work authorization: Not stated, verify with recruiter
Language beyond English: No language beyond English stated
Context: The Singapore seat is one leg of a 24/5 rota shared with Tallinn and Austin,so weekend and out-of-hours on-call is part of the job,not an exception.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify work-pass eligibility, language requirements, and remote allowances directly with the recruiter.

View the full posting and apply on Wise's career page

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