Senior Specialist, Service Operations PCN

Job description preview

From ASM’s original posting

Step into a career with ASM, where cutting edge technology meets collaborative culture. ​ For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. Key Responsibilities • Manage end-to-end Process Change Notification (PCN) activities, including documentation, tracking, customer communication, and timely closure. • Coordinate with Engineering, Quality, Operations, and other cross-functional teams to evaluate process changes and ensure alignment with customer and regulatory requirements. • Serve as a key customer interface for process changes, clearly communicating change details, addressing concerns, and driving alignment. • Perform data analysis and…