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Braze

Senior Customer Success Manager

New roles land in Following.

SeoulPosted 22 days ago

Apply on Braze's career page

Market pay check

Matched to Sales workers

Source: Ministry of Employment and Labor wage information system (wage.go.kr), wage distribution by occupation.

What you'd do

Partner with reseller teams to drive renewals,retention,and net retention targets
Serve as primary customer success contact and trusted advisor for resellers
Manage multiple reseller portfolios with distinct governance cadences and customer mixes

What they want

Established customer success track record with complex multinational business clients
Energetic,proactive relationship builder comfortable with high partner visibility
Significant project management experience or formal certifications such as PMP

Nice to have

Hands-on Braze experience or comparable customer engagement platform background
Working knowledge of KakaoTalk,LMS,MMS,and push channels in Korea
High intellectual curiosity and comfort as a collaborative team player

Seoulstart's read

Visa tier (likely): F-2 / F-4 / F-5 / F-6 holders welcome
Korean language: Business-level Korean required
English friendliness: Medium: English JD, mixed-language workplace
Context: Global martech vendor Seoul hub; business Korean is mandatory for reseller and client work,with limited local in-person platform coaching.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.

Open posting

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